Mon–Fri 8:30am – 4:30pm
Mon–Fri 8:30am – 4:30pm
Residential Service
Looking for a Window or Door Part? Send Us a Photo.
Take a clear photograph of the broken part and send it to us at info@citywindow.com. Our team will help identify the hardware and determine whether we can supply a replacement. We stock one of the largest window and door parts inventories in the Hamilton area.
Send us a photo
Huge in-store inventory
Expert identification
Sliding Window Hardware & Lineals
Tracks, rollers, latches, and lineals to keep your sliding windows moving smoothly.
Sealants, Weatherstripping & More
Screen cloth, glazing supplies, weatherstripping, glazing rubber, security hardware, and commercial hardware — everything in one place.
Casement & Awning Hardware
Cranks, operators, hinges, and locks for casement and awning windows — replacements for most brands and vintages.
Patio Door Hardware
Handles, locks, latches, rollers, strikes, and other parts for sliding glass patio doors.
What We Stock
Can't Find a Door or Window Part?
Don't know what the part is called? Our experts can help. Just provide some information or a picture of what you're looking for and we'll find it for you. City Window & Glass has one of the largest hardware inventories in the region.
208 QUEEN ST N · HAMILTON
How It Works
Find the Part You Need
Not sure what the part is called? No problem — that's what we do.
Pick Up or Ship
Grab your part at our 208 Queen St N showroom, or we can arrange installation with one of our licensed technicians.
We Identify & Source
Choose from clear, frosted, tinted, or textured glass — each with a different look and feel for your space.
Send Us a Photo
Snap a picture of the broken part and send it to us. Any details you can add — the window brand, age, style — help us narrow it down faster.
Window Operators
Cranks, operators, and gear mechanisms for casement and awning windows. We match replacements for most brands and vintages, including hard-to-find older styles.
Handles, Locks & Latches
Window locks, patio door handles, sash locks, tilt latches, and keyed hardware. If it secures or operates a window or door, we probably stock it.
Rollers & Tracks
Sliding patio door rollers, sliding window rollers, and track components. One of the most common patio door issues, usually a straightforward fix.
Hinges & Sash Balances
Window hinges, door hinges, and sash balances for double-hung and single-hung windows. If your window is falling shut or won't stay open, this is almost always the fix.
Parts We Stock
Common Replacement Parts
These are some of the most common parts we identify and replace at our Hamilton showroom. If you have something broken that isn't shown, send us a photo anyway — chances are we have it or can source it.
Best For
Applications
Best For
Applications
Best place to find replacement parts for older sliding doors and windows. I couldn't find the part I needed online, so I took it in and they found a match in just a few minutes. Saved me over a thousand dollars.
Ahmed Shaban
Hardware Customer
Why City Window
Hamilton's Largest Hardware Inventory
Since 1962, homeowners, contractors, and hardware hunters across the Greater Hamilton Area have relied on our showroom for parts nobody else carries. Our team has decades of hands-on experience identifying old and obscure hardware from a single photo. We are fully insured, a City of Hamilton Licensed contractor (Licences: 12 115913 MA / 12 115456 CL), and hold an A+ rating with the Better Business Bureau.
1962
Year Founded
A+
BBB Rating
Same
Day Service
Free
Photo Quotes
