How do I know which type of glass I need?

The safest approach is to bring us the broken piece or a photo of your appliance. As a general rule: if the glass sits on a fireplace screen or decorative panel away from the flame, tempered glass is usually fine. If it’s the door of a woodstove, gas fireplace, or any enclosed appliance where the flame is close, you need PyroCeram ceramic.

Can I replace ceramic with tempered glass to save money?

No. This is one of the most common mistakes we see, and it’s dangerous. Tempered glass cannot handle the sustained high heat and thermal shock of an enclosed fire. It will fail, sometimes on the first fire, sometimes on the tenth. Always replace ceramic with ceramic.

Why did my ceramic glass break?

PyroCeram is remarkably durable. Most of the pieces we replace have been in service for 20 to 30 years or more. When it does break, it’s almost always from physical impact (a piece of firewood, a poker), overtightened retaining hardware from when the stove was assembled, or eventual thermal breakdown after decades of use. None of these are your fault.

How long does replacement take?

Most PyroCeram glass is ready within a couple of days, provided you have accurate measurements or bring us the broken piece. Tempered glass typically takes 3-4 weeks. If the shape is unusual or the size is larger than standard sheet stock, additional time may be required.

Do you install the glass, or do I do it myself?

For most residential fireplace and woodstove doors, homeowners install the glass themselves. It usually involves removing a few screws or clips holding the retaining hardware. Bring us the door if you’d like help fitting it, or take photos of the assembly and we can walk you through it.

What if I have an antique or unusual stove?

Bring it in. We’ve replaced glass in almost every type of Canadian wood stove made in the last 60 years, plus plenty of European and American models. If we can measure it, we can cut it.