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Maintenance Tips

Apply a mild soap or vinegar-based cleaner to the glass, either by spraying or using a clean, grit-free cloth or sponge saturated with cleaning solution.


Cleaning Glass Surfaces

Apply a mild soap or vinegar-based cleaner to the glass, either by spraying or using a clean, grit-free cloth or sponge saturated with cleaning solution. Avoid using ammonia or alcohol-based cleaners, which can cause streaking. Be careful not to damage glazing, frame finish, wood components or insulating unit seals by overgenerous application of cleaners. In addition, comply with the cleaner manufacturer's directions on label for toxicity, handling and flammability warnings.

Wipe the cleaning solutions on the glass in a circular motion, applying light to moderate pressure. If streaks appear, rinse surface with clean water. Using a clean, lint-free cloth, wipe dry the interior glazing surfaces, including any interior frame or hardware components to prevent spotting or water damage. To clean grease, oil, tape adhesive, crayons or paint, apply a small amount of mild abrasive such as Soft Scrub cleaner (The Clorox Company), or acetone (mineral spirits) to a clean, wet cloth of towel and rub only the affected area. Repeat cleaning steps listed above once complete.

Tip: Glass should be cleaned by starting at the top of the building and systematically working down to glass installed on lower levels. This technique reduces the possibility of residue and cleaning solution rundown on glass previously cleaned.

Cleaning Hardware

Clean and lubricate hardware components regularly to prevent excess wear on hardware gears. Use a diluted household cleaner and wipe clean all hardware components, including locks, hinges, operator arms, and handles. Always rinse hardware with clean water to remove any detergent or cleaner prior to lubricating.

To lubricate rotary drive hardware, use lithium grease, automotive grease, or Petroleum jelly.

To lubricate hinges and rollers: use silicone based lubricants Avoid using petroleum based lubricants.

Cleaning Exterior Frames

The exterior surfaces of Windows frames may collect a layer of surface dirt over time, depending on your local environmental conditions. Under most conditions, occasional rainfall should be sufficient to remove accumulative dirt on exterior surfaces. However in conditions with smog, excess smoke or dirt, the exterior surfaces should be cleaned more regularly to prevent damage to exterior finishes or discoloration. Use a mild soap or diluted detergent solution with clean, warm water, and wipe surfaces gently using a clean cloth, soft bristle brush, or low pressure spray cleaner. Rinse surfaces thoroughly with clean water before soap or detergent dries.

Cleaning Insect Screens

Follow exterior surface cleaning instructions for all exterior screens. Interior mounted screens can be vacuumed with a soft brush attachment or wiped with a soap & water solution. Use caution when removing and handling insect screens. Torn insect screens or bent screen bars are not covered by warranty. Tip: An easy way to clean an insect screen is to remove it and lay it down on a flat surface. Apply a cleaning solution to the screen and let it soak for a minute. Then, rinse the screen using a low pressure spray, such as a garden hose.