About Us

Thank you for visiting us to learn more about our company.

Since 1962, the Greater Hamilton Area contractors, designers, architects, building and home owners have relied on City Window & Glass for the full range of high-quality glass products and outstanding service. As a family-owned and operated company, we have taken pride in providing expert advice, the latest and best products from specialized vendors and professional installation and all at competitive pricing.
 
At our glass company we pride ourselves on the relationship built over of the last 58 years. As a result, much of our new business comes from referrals from these past customers.  And if for some reason we can’t help you, we will gladly direct you to another capable glass company that can.

We have a simple philosophy, treat people right, do a good job, and give them a fair price and they won’t forget it.  It’s just good business practice and it’s what City Window & Glass is all about. We believe that “Our Customers Are Our Business”, that’s why all of our experienced employees are dedicated to prompt and courteous customer service. We welcome developers, contractors & home owners to bring your entire window and glass needs to us for a free no obligation estimate.

We are fully insured, a City of Hamilton Licensed contractor and have an A+ rating with the Better Business Bureau, making us your premiere glass company of choice in the Greater Hamilton Area. We look forward to working with you on your next project.  Please call us for a free estimate.

City Window & Glass / City Automatics Mission Statement.  

To provide the highest “VALUE” to our customers by offering outstanding service, quality products and competitive pricing, while striving to be the best in our industry.  We have always maintained a very simple philosophy towards operating our business. "Treat your customers the way you would want to be treated yourself." That practice starts from the initial phone call and is extended to our free written quotations and finally to a professionally installed product. Integrity is a fundamental part of City Window & Glass and guides the way we do business.  We are committed to integrity, in the broadest sense, with our customers, suppliers and fellow employees.

It is also our mission to provide a safe and enjoyable work environment for all employees of City Window & Glass and work toward a goal of financial security for all.

To take pride in our community and provide financial support for charities and groups that strive to make our community a better place to live for us all.

We look forward to serving you.

City Window & Glass / City Automatics Core Values:  

  • To be punctual
  • To be safety conscious
  • To produce quality work on time
  • To treat all customers with respect
  • We focus on the end-goal: the success of our customers
  • Every employee is committed to customer success
  • We make a difference, not only in business, but also in our community
  • The earth is our home.  It provides us with a variety of blessings including natural resources and energy.  With this in mind, we will take the initiative in environmental activities to preserve our invaluable natural environment for future generations.